Thank you for choosing www.audiofy.in We stand behind the quality of our products and are committed to providing you with the best possible customer experience. Please read our warranty policy carefully to understand your rights and responsibilities.
1. Warranty Coverage:
Audiofy.in offers a limited warranty on SB Acoustics products purchased from authorized retailers or directly from our official website. The warranty period and coverage details are below
2. Warranty Period:
The warranty period begins on the date of product delivered and is valid for 5days. The proof of purchase (receipt or order confirmation) is required to validate the warranty.
3. Covered Issues:
Our warranty covers defects in products. This includes manufacturing defects, and other issues that arise from the production process.
4. Exclusions from Warranty Coverage:
The warranty does not cover damage caused by:
- Accident, misuse, or abuse
- Unauthorized modifications or repairs (e.g Soldering, mounting)
- Exposure to extreme conditions (e.g., water damage, extreme temperatures)
- Improper installation or handling
- Normal wear and tear
5. Warranty Claim Process:
If you believe your product is eligible for warranty service, please follow these steps:
a. Contact Customer Support:
- Reach out to our customer support team at info@audiofy.in to initiate the warranty claim process.
- Provide proof of purchase and a detailed description of the issue.
b. Evaluation and Authorization:
- Our team will evaluate the information provided and may request additional details or documentation.
- If the issue is covered by the warranty, we will provide instructions for returning the product.
6. Return Shipping:
Customers are responsible for the cost of returning the product to Audiofy.in.
Audiofy.in will cover the cost of shipping the repaired or replacement product back to the customer. for details Check Return Policy
7. Disclaimer:
This warranty is the sole and exclusive warranty for SB Acoustics products, and no other warranties, expressed or implied, are provided. Audiofy.in shall not be liable for any incidental or consequential damages.
For further assistance or to inquire about our warranty policy, please contact info@audiofy.in
Thank you for choosing Audiofy.in. We appreciate your trust in our products.
Sincerely,
Eight Audio International Pvt Ltd
